Patricia "Tricia" Cook shared her expertise on how to establish and maintain your professional “brand” on a daily basis. Etiquette-savvy employees communicate effectively, represent the firm well, and are confident in all business interactions. To build successful long-term relationships, it's essential to project a high level of professionalism, poise and a polished image.

 

Mimi Donaldson, author of Bless Your Stress: It Means You’re Still Alive, shared a fresh, light, original take on stress that is enlightening but not frightening. The spill of stress can be contained, controlled, cleaned up, and converted into positive energy.

 

Carol Frohlinger, co-author of Her Place at the Table: A Woman’s Guide to Negotiating Five Key Challenges to Leadership Success, discussed the challenges women face when negotiating their successes in today’s workplace.

 

Professionals can make any number of unconscious behavioral choices in the workplace that may sabotage their success, according to speaker, author and business coach Dr. Lois Frankel. Dr. Frankel shared her insights, including some from one of her best-selling books, Nice Girls Don’t Get the Corner Office.

 

Author and former CNN executive Gail Evans shared her insight on success strategies specifically adopted for professional women. As she does in her books, She Wins, You Win and Play Like a Man, Win Like a Woman, Ms. Evans discussed the tactics and strategies women need to attain their career goals.

 

This one-day industry perspective included panels of arbitrators, business leaders, consultants, attorneys, and a discussion of the results of a pre-conference survey of invitees.